The Department of Employment and Labour is inviting applications for Client Service Officer vacancies (X13 Posts) across various labour centres in South Africa.
This is an excellent opportunity for Grade 12 graduates looking to start a career in the public service, as no prior work experience is required.
Overview of Available Positions
Two categories of positions are available:
- Client Service Officer: UIF (X6 Posts)
- Client Service Officer: Employer Services (X7 Posts)
These roles involve assisting the public with employment-related services, processing UIF claims, and providing administrative support.
Salary & Benefits
- Salary: R269 499 per annum
- Government employment with opportunities for career growth and development
- Exposure to public service operations
Job Locations
UIF Posts (X6)
- Komani Labour Centre – Ref No: HR4/4/1/05 (X4 Posts)
- Richards Bay Labour Centre – Ref No: HR4/4/3/44 (X2 Posts)
Employer Services Posts (X7)
(Based under Kariega Labour Centre)
- Joubertina Satellite Office – Ref: HR/4/4/9/16
- Louterwater Satellite Office – Ref: HR/4/4/9/17
- Misgund Satellite Office – Ref: HR/4/4/9/18
- Hankey Satellite Office – Ref: HR/4/4/9/19
- Patensie Satellite Office – Ref: HR/4/4/9/20
- Jeffreys Bay Satellite Office – Ref: HR/4/4/9/21
- Humansdorp Satellite Office – Ref: HR/4/4/9/22
Note: This is a re-advertisement. Previous applicants are encouraged to re-apply.
Key Responsibilities
- Provide client screening services
- Process UIF benefit applications
- Register continuation of payment forms
- Offer administrative support at labour centres
- Assist employers and employees with labour-related queries
- Deliver professional and efficient customer service
Knowledge Requirements
Applicants should have knowledge of (or willingness to learn):
- Unemployment Insurance Act & Regulations
- Unemployment Insurance Contributions Act
- Public Financial Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Batho Pele Principles
- UIF systems and departmental policies
Skills & Competencies
- Strong communication skills (verbal & written)
- Computer literacy
- Customer service and conflict resolution skills
- Time management and organisation
- Ability to interpret and apply legislation
- Attention to detail and professionalism
Minimum Requirements
- Grade 12 / Senior Certificate
- No prior work experience required
- Ability to work with the public
- Clearly indicate the correct reference number
How to Apply
UIF Posts (Komani & Richards Bay)
Komani Labour Centre
Jobs-ECQTN@labour.gov.za
10 Robinson Road, Queenstown
Richards Bay Labour Centre
Jobs-KZN28@labour.gov.za
11 Lira Rink Road, Richards Bay
Employer Services Posts (Kariega & Satellite Offices)
Kariega Labour Centre
Jobs-ECUHG@labour.gov.za
15A Chase Street, Kariega
Important:
- Include the job title and reference number in your email subject line
- Submit Z83 form and CV in one PDF document
Closing Date
14 April 2026
